Skip to main content

Add a receiver

The receiver is the person in Nepal who gets the money. Add each receiver once; the app remembers them under the sender.

Example used below: receiver Sita Kumari (sister), mobile 98123 45678, Bank Deposit to Nabil Bank. Use your own details.

Before you start​

  • The sender must be registered and KYC Verified (see Sender KYC).
  • For a bank deposit keep ready the receiver's bank, branch and account number.
  • Spell the name exactly as on the receiver's ID or bank account.

Steps​

  1. Open Services → Remittance → Prabhu and search the sender by mobile number.
  2. When a verified sender has no receiver yet, the Receiver Details screen opens by itself. Otherwise tap + Add New Transaction.

Receiver Details form

  1. Fill the form (every field is required):
FieldWhat to enterExample
Name *Receiver's full nameSita Kumari
Gender *Male / Female / OtherFemale
Relationship *Relation to the senderSister
Mobile Number *The receiver's Nepal mobile number9812345678
Payment Mode *Cash Payment or Bank DepositBank Deposit
  1. If you choose Bank Deposit, three more fields appear:
FieldWhat to do
Bank Name *Choose the bank
Bank Branch *Choose the branch. The list shows Branch - BANK (code), for example Kathmandu - NABIL (101)
Account Number *The receiver's account number

Bank deposit details filled

  1. Tap Next. The receiver is saved: "Receiver created successfully. You can now send the transaction."

Receiver created

The receiver shows under Recent Transactions with a Bank or Cash tag, an Edit details button and a send icon to start a transfer.

Cash payment or bank deposit?​

Cash PaymentBank Deposit
Money goesTo a pickup location, paid in cashStraight into the receiver's bank account
Receiver needsThe PIN from the receipt and a valid IDNothing more
Extra fieldsNoneBank, Branch, Account Number

Mistakes the app catches​

  • "Bank Branch is required for Bank Deposit.": choose the branch after the bank.
  • Missing name, gender, relationship or mobile: the form tells you which one.

Change a receiver later​

Tap Edit details on the receiver to correct details such as the account number (the bank is shown but cannot be changed there). If the bank or branch itself is wrong, add a new receiver.