Member guide

A Member is a verified user who can send money and use the full wallet.

Becoming a Member

See Membership for the steps and documents. After approval your dashboard shows the Member menu.

Remittance India → Nepal through IME or Prabhu. See IME and Prabhu.
A personal wallet with top-up by bank transfer.
ID card (request from your dashboard; a fee may apply).
Everything a User can do.
Membership is valid for a set period (normally one year). You get a reminder before it ends; renew from the dashboard.

Add the sender (you) once, with KYC.
Add the receiver (the person in Nepal): name, relation, bank or wallet details.
Enter the amount; the app shows the exchange rate, the charges and what the receiver gets.
Confirm. The amount and charges are held in your wallet, the transfer is sent, and the hold becomes a debit once the provider confirms.
If a transfer fails, the held amount is released back to you automatically.

If you were moved over from the old app, a one-time free Re-KYC may be asked. Complete it from the banner on your dashboard.

Raise a ticket from Support, or see the FAQ.